It's really not a number I'm terribly interested in.

The media only report stupid or careless answers, not stupid or unfair questions.

I have never seen a good organization where the standards weren't high.

Surround yourself with people who take their work seriously, but not themselves, those who work hard and play hard.

You can never err by treating everyone in the building with respect, thoughtfulness, and a kind word. Everyone of our employees is an essential employee. Every one of them wants to be viewed that way. And if you treat them that way, they will view you that way. They will not let you down or let you fail. They will accomplish whatever you have put in front of them.

Always do your best. Somebody is watching you.

In the army, all combat officers are taught the "Estimate of the Situation": When you are faced with a problem - take that hill, or in business maybe grow your market share - the first thing you do is to make an analysis of your environment.