Get mad, then get over it.

I think you can improve on that natural ability with training and exposure to great leaders of the past and to management theories.

It is the fault of the United States that these terrible people, these insurgents and terrorists are out there. They are the ones that we ought to be focusing our energy on defeating and not just wring our hands about the fact that it's going to be difficult.

Well, the correct answer is he is not a Muslim, he’s a Christian. He’s always been a Christian. But the really right answer is, what if he is? Is there something wrong with being a Muslim in this country?

Have a sense of humor to break the tension in times of great toil.

In the army, all combat officers are taught the "Estimate of the Situation": When you are faced with a problem - take that hill, or in business maybe grow your market share - the first thing you do is to make an analysis of your environment.

My own experience is use the tools that are out there. Use the digital world. But never lose sight of the need to reach out and talk to other people who don't share your view. Listen to them and see if you can find a way to compromise.