First you train the followers to accomplish the mission. Second, you resource them: Make sure that they have the tools to do the job. Third, you reward them: You give them medals or bonuses.

It was not the United States who invaded Kuwait; it was Iraq. It was not the United States that went to war with Iran; it was Iraq. It was not the United States that fired chemical weapons at Iran; it was Iraq. And it was not the United States that murdered innocent Iraqi citizens with chemical weapons; it was Iraq.

Politics is different, because the mission is always to get the necessary votes. A good politician goes through everything in terms of mission and vision, and resourcing, but at the end of the day politicians have to make compromises in order to achieve consensus.

Always focus on the front windshield and not the review mirror.

Many interviewers when they come to talk to me, think they're being progressive by not mentioning in their stories any longer that I'm black. I tell them, 'Don't stop now. If I shot somebody you'd mention it.'

Being kind doesn't mean being soft or a wuss. Kindness is not a sign of weakness. It is a sign of confidence. If you have developed a reputation for kindness and consideration, then even the most unpleasant decisions will go down easier because everyone will understand why you are doing what you are doing. They will realize that your decision must be necessary, and is not arbitrary or without empathy. As the old saying puts it, 'To the world, you may be one person, but to one person you may be the world.'

Organization charts and fancy titles count for next to nothing.