I have always admired the Linking Pin theory of management specialist Rensis Likert. It says that in every organization there are leaders who link the lower level to the upper level. What makes somebody an effective link as a leader is that he conveys down everything that above wants and he conveys up everything that below needs.

There is no suggestion of regime change; quite the contrary, this is an initiative to help people and to help governments who are inclined toward change.

Over the years, the United States has sent many of its fine young men and women into great peril to fight for freedom beyond our borders. The only amount of land we have ever asked for in return is enough to bury those that did not return.

That's why the army sends all its future generals to what we call "charm school." As soon as you are a general, people think that you know everything. You think yourself that you have become omniscient and omnipotent. Be careful, because people want to do everything they can to please the general, and you need to guard against this.

Another rule I have is: Don't let your ego get tied up in a policy dispute. Otherwise, if things don't go your way, you can end up breaking a relationship with somebody with whom you can't afford to break.

Use the formula P=40 to 70, in which P stands for the probability of success and the numbers indicate the percentage of information acquired. Once the information is in the 40 to 70 range, go with your gut.

Every organization needs to be introspective, transparent, and honest with itself. This only works if everyone is unified on the goals and purposes of the organization and there is trust within the team. High-performing, successful organizations build cultures of introspection and trust and never lose sight of their purpose.