I have always held the view that decisive force should be used in addressing a military conflict. The reason is simple: Why wouldn't you, if you could?

I don't think anyone would disagree with the conclusion that Saddam [Hussein] was a terrible dictator. He had gassed his own people and his neighbors. He had killed thousands of people, and he had started a couple of wars and destroyed his country.

Giving back involves a certain amount of giving up.

In other words, don't expect to always be great. Disappointments, failures and setbacks are a normal part of the lifecycle of a unit or a company and what the leader has to do is constantly be up and say 'we have a problem, let's go and get it'.

You can never err by treating everyone in the building with respect, thoughtfulness, and a kind word. Everyone of our employees is an essential employee. Every one of them wants to be viewed that way. And if you treat them that way, they will view you that way. They will not let you down or let you fail. They will accomplish whatever you have put in front of them.

Time is passing, ... We have to look at the reality of the situation and ... redouble our efforts and get on with it.

Pissing people off doesn't mean you're doing the right things, but doing the right things will almost inevitably piss people off.