The great leaders that I have worked with are people who have a good sense of empathy with other people. They can walk a factory floor, or walk through a battalion and smell if there's something wrong.
Colin PowellNever neglect details. When everyone's mind is dulled or distracted the leader must be doubly vigilant.
Colin PowellYou should never be so involved with your position/job that when the position is gone your entire self image is gone with it.
Colin PowellIn the military we also learn principles of war which also work in a corporate setting: How do you concentrate as much of your force as possible on a critical point and take a risk elsewhere? In business that translates into focusing your investment on marketing, sales, or R&D, whichever will give you the greatest return.
Colin PowellBeing kind doesn't mean being soft or a wuss. Kindness is not a sign of weakness. It is a sign of confidence. If you have developed a reputation for kindness and consideration, then even the most unpleasant decisions will go down easier because everyone will understand why you are doing what you are doing. They will realize that your decision must be necessary, and is not arbitrary or without empathy. As the old saying puts it, 'To the world, you may be one person, but to one person you may be the world.'
Colin Powell