No matter how significant or life-changing your greatest hit or miss might be, neither even begins to define who you are. Each of us is a product of all our experiences and all our interactions with other people. To cite calculus, we are the area under the curve.

So like any football or basketball coach, you always always believe you're going to win.

Remain calm, be kind.

A sense of shame is not a bad moral compass.

Leadership is solving problems.

My responsibility, our responsibility as lucky Americans, is to try to give back to this country as much as it has given us, as we continue our American journey together.

We are not trapped in what the science of management says we can do. We are capable of doing what the art of leadership says is possible.