First you train the followers to accomplish the mission. Second, you resource them: Make sure that they have the tools to do the job. Third, you reward them: You give them medals or bonuses.
Colin PowellI don't think anyone would disagree with the conclusion that Saddam [Hussein] was a terrible dictator. He had gassed his own people and his neighbors. He had killed thousands of people, and he had started a couple of wars and destroyed his country.
Colin PowellBeing kind doesn't mean being soft or a wuss. Kindness is not a sign of weakness. It is a sign of confidence. If you have developed a reputation for kindness and consideration, then even the most unpleasant decisions will go down easier because everyone will understand why you are doing what you are doing. They will realize that your decision must be necessary, and is not arbitrary or without empathy. As the old saying puts it, 'To the world, you may be one person, but to one person you may be the world.'
Colin Powell