We have to start thinking of America as a family. We have to stop screeching screeching at each other, stop hurting each other, and instead start caring for, sacrificing for and sharing with each other ... We cannot move forward if cynics and critics swoop down and pick apart anything that goes wrong, to a point where we lose sight of what is right, decent and uniquely good about America.

So has the strategic decision been made to disarm Iraq of its weapons of mass destruction by the leadership in Baghdad? I think our judgment has to be clearly not.

An organization that is not facing up to people who are not getting the job done, is going to have difficulties.

You can never err by treating everyone in the building with respect, thoughtfulness, and a kind word. Everyone of our employees is an essential employee. Every one of them wants to be viewed that way. And if you treat them that way, they will view you that way. They will not let you down or let you fail. They will accomplish whatever you have put in front of them.

Sometimes what my analytical mind says to me is not what I'll do.

The great leaders that I have worked with are people who have a good sense of empathy with other people. They can walk a factory floor, or walk through a battalion and smell if there's something wrong.

Our senior officers knew the war was going badly. Yet they bowed to groupthink pressure and kept up pretenses. ...Many of my generation, the career captains, majors, and lieutenant colonels seasoned in that war, vowed that when our turn came to call the shots, we would not quietly acquiesce in halfhearted warfare for half-baked reasons that the American people could not understand.