That's why the army sends all its future generals to what we call "charm school." As soon as you are a general, people think that you know everything. You think yourself that you have become omniscient and omnipotent. Be careful, because people want to do everything they can to please the general, and you need to guard against this.

Organization doesn't really accomplish anything. Plans don't accomplish anything, either. Theories of management don't much matter. Endeavors succeed or fail because of the people involved. Only by attracting the best people will you accomplish great deeds.

People get work done, not buildings, not staffs in a generic sense, and not plans, but people

The most important thing I learned is that soldiers watch what their leaders do. You can give them classes and lecture them forever, but it is your personal example they will follow.

Sometimes what my analytical mind says to me is not what I'll do.

An organization that is not facing up to people who are not getting the job done, is going to have difficulties.

Time is passing, ... We have to look at the reality of the situation and ... redouble our efforts and get on with it.