Trying to get everyone to like you is a sign of mediocrity.

I'm going to be bringing people into the public diplomacy function of the department who are going to change from just selling us in the old USIA way to really branding foreign policy, branding the department, marketing the department, marketing American values to the world and not just putting out pamphlets.

There are a lot of bigger issues we have to be worrying about with respect to our relationship to China, and the longer they drag out the situation, the more difficult it is to get this relationship back on track.

I think the Iranians are clearly determined to have a nuclear program. And we have to assume that with a nuclear program they have the capability and the will to create a nuclear weapon.

Endeavors succeed or fail because of the people involved.

The essence of leadership is building bonds of trust in your organization.

Use the formula P=40 to 70, in which P stands for the probability of success and the numbers indicate the percentage of information acquired. Once the information is in the 40 to 70 range, go with your gut.