Tell a child, a husband or an employee that he is stupid or dumb at a certain thing, that he has no gift for it, and that he is doing it all wrong and you have destroyed almost every incentive to try to improve. But use the opposite technique, be liberal with encouragement; make the thing seem easy to do, let the other person know that you have faith in his ability to do it, that he has an undeveloped flair for it - and he will practice until the dawn comes in at the window in order to excel.
Dale CarnegieIf only the people who worry about their liabilities would think about the riches they do possess, they would stop worrying.
Dale Carnegiecriticism is dangerous, because it wounds a person's precious pride, hurt his sense of importace and arouse resentment.
Dale CarnegieYou have it easily in your power to increase the sum total of this world's happiness now. How? By giving a few words of sincere appreciation to someone who is lonely or discouraged. Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime.
Dale Carnegie