If we want to find happiness, let's stop thinking about gratitude or ingratitude and give for the inner joy of giving.
Self-expression is the dominant necessity of human nature.
Each party should gain from the negotiation.
If you want to conquer fear, don't sit home and think about it. Go out and get busy.
If you do the little jobs well, the big ones will tend to take care of themselves.
Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding.