Looking at the other person's point of view and arousing in him an eager want for something is not to be construed as manipulating that person so that he will do something that is only for your benefit and his detriment. Each party should gain from the negotiation.

There is one all-important law of human conduct. If we obey that law, we shall almost never get into trouble. In fact, that law, if obeyed, will bring us countless friends and constant happiness. But the very instant we break the law, we shall get into endless trouble. The law is this: Always make the other person feel important.

Let's fight for our happiness by following a daily program of cheerful and constructive thinking.

Don't be afraid of enemies who attack you. Be afraid of the friends who flatter you.

Don't be afraid to give your best to what seemingly are small jobs. Every time you conquer one it makes you that much stronger. If you do the little jobs well, the big ones will tend to take care of themselves.

Talk to someone about themselves and they'll listen for hours.

If you got it, ask yourself why and try to repeat the action. If you failed, ask yourself why and try to learn from the experience.