Naturalness is the easiest thing in the world to acquire, if you will forget yourself-forget about the impression you are trying to make.

Ask questions instead of giving direct orders.

Did you ever see an unhappy horse? Did you ever see bird that had the blues? One reason why birds and horses are not unhappy is because they are not trying to impress other birds and horses.

Do you remember the things you were worrying about a year ago? How did they work out? Didn't you waste a lot of fruitless energy on account of most of them? Didn't most of them turn out all right after all?

Your smile brightens the lives of all who see it. To someone who has seen a dozen people frown, scowl or turn their faces away, your smile is like the sun breaking through the clouds.

criticism is dangerous, because it wounds a person's precious pride, hurt his sense of importace and arouse resentment.

Neither you nor I nor Einstein nor the Supreme Court of the United States is brilliant enough to reach an intelligent decision on any problem without first getting the facts