Instead of condemning people, let's try to understand them. Let's try to figure out why they do what they do. That's a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness.

If you want to know how to make people shun you and laugh at you behind your back and even despise you, here is the recipe: Never listen to anyone for long. Talk incessantly about yourself. If you have an idea while the other person is talking, don't wait for him or her to finish: bust right in and interrupt in the middle of a sentence.

Appreciation is the legal tender that all souls enjoy.

When the friendly jailer gave Socrates the poison cup to drink, the jailer said: "Try to bear lightly what needs must be." Socrates did. He faced death with a calmness and resignation that touched the hem of divinity.

Actions speak louder than words, and a smile says, 'I like you. You make me happy. I am glad to see you.' That is why dogs make such a hit. They are so glad to see us that they almost jump out of their skins. So, naturally, we are glad to see them.

arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way.

Your purpose is to make your audience see what you saw, hear what you heard, feel what you felt. Relevant detail, couched in concrete, colorful language, is the best way to recreate the incident as it happened and to picture it for the audience.