You are something new in this world. Never before, since the beginning of time, has there ever been anybody exactly like you; and never again throughout all the ages to come will there ever be anybody exactly like you again.

Self-expression is the dominant necessity of human nature.

Looking at the other person's point of view and arousing in him an eager want for something is not to be construed as manipulating that person so that he will do something that is only for your benefit and his detriment. Each party should gain from the negotiation.

For better or worse, you must play your own little instrument in the orchestra of life.

If we are so contemptibly selfish that we can’t radiate a little happiness and pass on a bit of honest appreciation without trying to screw something out of the other person in return—if our souls are no bigger than sour crab apples, we shall meet with the failure we so richly deserve.

In a Nutshell - Fundamental Techniques In Handling People; Principle 1 - Don't criticize, condemn or complain; Principle 2 - Give honest and sincere appreciation; Principle 3 - Arouse in the other person an eager want.

Nobody is more persuasive than a good listener