Instead of condemning people, let's try to understand them. Let's try to figure out why they do what they do. That's a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness.
Dale CarnegieFlaming enthusiasm, backed up by horse sense and persistence, is the quality that most frequently makes for success.
Dale CarnegiePraise the slightest improvement and praise every improvement. Be hearty in your approbation and lavish in your praise.
Dale Carnegie