My popularity, my happiness and sense of worth depend to no small extent upon my skill in dealing with people.

Monotony reveals our limitations.

One of the worst features about worrying is that it destroys our ability to concentrate. When we worry, our minds jump here and there and everywhere, and we lose all power of decision. However, when we force ourselves to face the worst and accept it mentally, we then eliminate all those vague imaginings and put ourselves in a position in which we are able to concentrate on our problem.

You and I are standing this very second at the meeting place of two eternities: the vast past that has endured forever, and the future that is plunging on to the last syllable of recorded time. We can't possible live in either of those eternities - no, not even for a split second. But, by trying to do so, we can wreck both our bodies and our minds. So let's be content to live the only time we can possible live: from now until bedtime.

Look your audience straight in the eyes, and begin to talk as if every one of them owed you money.

If your own mind is muddled, much more will the minds of your hearers be confused.

When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.