And when you get where you’re going, you darn well better look great!

Death is usually an all-or-nothing thing!

There is a fine line between insanity and genius.

Because most Christians want it both ways. They want to be able to proudly declare they are believers in the Bible and yet simply ignore those parts they find too difficult or too inconvenient to believe.

God, grant me strength to accept those things I cannot change.

If you ask three people what it means to be Christian, you will get three different answers. Some feel being baptized is sufficient. Others feel you must accept the Bible as immutable historical fact. Still others require a belief that all those who do not accept Christ as their personal savior are doomed to hell.

Most clients expect experience design to be a discrete activity, solving all their problems with a single functional specification or a single research study. It must be an ongoing effort, a process of continually learning about users, responding to their behaviors, and evolving the product or service.