What happens online is you are constantly dealing with invisible audiences.

LinkedIn is very good for browsing relationships and hooking into your contacts' networks. It re-connected me with high-level execs I hadn't talked to for some time, who then helped me close various deals.

I love librarians. They always make me feel like the world’s gonna be AOK.

And I think that’s a lot of the reason why when you start to fragment your audience, you start to think about what you’re looking for, you’ll go to different spaces, and it parallels what we do as adults. You go to different bars when you’re in the mood for different things. You see different people when you want to go listen to music or when you just want to have a quiet drink with a couple of friends.

Give me one other part of history where everybody shows up to the same social space. Fragmentation is a more natural state of being.

We're so obsessed with [big] data, we forget how to interpret it.

Building new connections is a critical part of building a new economy. The American education system, as flawed as it is, is great for the creative class because of the way it mixes up networks.