If you create something, whether it's a painting or a company, I think if you care about it, you have some obligation to go out and tell people about it.

Intrinsic motivation is conducive to creativity; controlling extrinsic motivation is detrimental to creativity.

A lot of white-collar work requires less of the routine, rule-based, what we might call algorithmic set of capabilities, and more of the harder-to-outsource, harder-to-automate, non-routine, creative, juristic - as the scholars call it - abilities.

Today it’s economically crucial and personally rewarding to create something that is also beautiful, whimsical, or emotionally engaging.

The ability to take another perspective has become one of the keys to both sales and non-sales selling. And the social science research on perspective-taking yields some important lessons for all of us.

I don't think it's a Western thing to really talk about intrinsic motivation and the drive for autonomy, mastery and purpose. You have to not be struggling for survival. For people who don't know where their next meal is coming, notions of finding inner motivation are comical.

Abstract thinking leads to greater creativity... But in our businesses and our lives, we often do the opposite. We intensify our focus rather than widen our view.