We deeply want to be led by people who know what they're doing and who don't have to think about it too much.

If people can construct a simple and coherent story, they will feel confident regardless of how well grounded it is in reality.

True intuitive expertise is learned from prolonged experience with good feedback on mistakes.

The premise of this book is that it is easier to recognize other people's mistakes than your own.

It's nonsense to say money doesn't buy happiness, but people exaggerate the extent to which more money can buy more happiness.

Hindsight bias makes surprises vanish.

The effort invested in 'getting it right' should be commensurate with the importance of the decision.