We deeply want to be led by people who know what they're doing and who don't have to think about it too much.

Laziness is built deep into our nature.

... sometimes when you are asked a question that is difficult, the mind doesn't stay silent if it doesn't have the answer. The mind produces something, and what it produces very characteristically is the answer to an easier but related question.

If individuals are rational, there is no need to protect them against their own choices.

People are really happier with friends than they are with their families or their spouse or their child.

Some achieve a reputation for great successes when in fact all they have done is take chances that reasonable people wouldn't take.

True intuitive expertise is learned from prolonged experience with good feedback on mistakes.