The amount of success it takes for leaders to become overconfident isn't terribly large.
Daniel KahnemanIf people are failing, they look inept. If people are succeeding, they look strong and good and competent. That's the 'halo effect.' Your first impression of a thing sets up your subsequent beliefs. If the company looks inept to you, you may assume everything else they do is inept.
Daniel KahnemanPeople who are cognitively busy are also more likely to make selfish choices, use sexist language, and make superficial judgments in social situations.
Daniel Kahneman