Future leaders will be less concerned with saying what they will deliver and more concerned with delivering what they have said they would.

Sometimes HR transformations have been definitions. Just because someone does an e-HR system or puts in a new talent system or changes the HR function does not mean an HR transformation has occurred. We identified four phases of HR transformation. Missing any of the four phases would be an incomplete effort.

Of course, change requires change. Until there is a felt need for change, it is only an event not a pattern.

We do not see through our eyes alone.

When I think of organizations, I think of the capabilities an organization has more than its morphology or structure. The ability of an organization to have a shared purpose and the ability for employees to be productive are critical capabilities for most organizations today.

Future leaders will be less concerned with saying what they will deliver and more concerned with delivering what they have said they would.

Being an effective leader is enormously complex. It requires vision to see a future, dedication to make things happen, sensitivity to people who are quirky at times, and personal confidence without arrogance.