Don't apologize for what you think you did wrong. Apologize for what they think you did wrong.

Every time you feel depressed about something, try to identify a corresponding negative thought you had just prior to and during the depression. Because these thoughts have actually created your bad mood, by learning to restructure them, you can change your mood.

Apologies do make a difference. Believe it or not, research shows people often prefer them over money.

Perfection' is man's ultimate illusion. It simply doesn't exist in the universe.... If you are a perfectionist, you are guaranteed to be a loser in whatever you do.

The best way to confront your fears it to stop avoiding the situation you're most afraid of.

Assert your right to make a few mistakes. If people can't accept your imperfections, that's their fault.

When we're rational about rule-breaking we set a limit. You don't get 30 years in prison for a traffic ticket. But sometimes you sentence yourself to months or years of emotional pain over minor offenses.