Perfectionism becomes a badge of honor with you playing the part of the suffering hero.
David D. BurnsApologies do make a difference. Believe it or not, research shows people often prefer them over money.
David D. BurnsThe biggest mistake you can make in trying to talk convincingly is to put your highest priority on expressing your ideas and feelings. What most people really want is to be listened to, respected, and understood. The moment people see that they are being understood, they become more motivated to understand your point of view.
David D. Burns