At the root of fear is low self-esteem. This explains why angry people have low self-esteem, are argumentative, stubborn, and quick to flare up yet slow to forgive. Those behaviors are defenses against the underlying fear.
David J. LiebermanWhenever you are dealing with someone or something of unknown value the first one who places a value on it establishes its worth.
David J. LiebermanWe can find reasons to dislike anyone. But it's what you focus on and appreciate in a person that cultivates a positive relationship.
David J. LiebermanIf you know how much reality is getting in, then you know a great deal about what a person sees to be true.
David J. Lieberman