I never expected my graduate degrees to give me all the practical how-to's that can perhaps only be learned through the school of hard knocks.

Most people probably become more jaded the longer they work in the world of work.

May we all beware lest our innovative ideas appear very cliche before we even blink.

When you jump on a city bus or roam the streets off the major thoroughfares you'll quickly learn that we have as many differences as similarities. And therein lie the greatest opportunities for innovation - our different ways of viewing the world and coming up with solutions!

I'm obsessed with efficiency. And there are some tasks I need to just leave alone. And there are others - like an evening with one of my daughters or my wife - where I need to toss efficiency aside and simply be in the moment.

Culturally intelligent innovation begins with changing our impulse from Why can't you see it like I do? to Help me see what I might be missing!

The more diverse your team, the better you'll be at identifying what a diversity of users perceive as problems.