Most people probably become more jaded the longer they work in the world of work.

May we all beware lest our innovative ideas appear very cliche before we even blink.

For me, the key question is what's behind the dangerous idea. If it's simply to stir things up and appear radical, I'm not interested. But if it's done with a quest to learn, evolve, and improve the quality of life for people everywhere, I'm on board.

The best way to improve perspective taking is to see users up close.

Many Westerners see follow-through and reliability as the most critical factor in how they calculate the trustworthiness of another individual. In some other cultures, who you know and how you're related to other individuals is the most important variable. And for others, it may be as much about your reputation and what others have said about you.

Natural light consistently fosters innovation, as does the avoidance of disturbances from noise and extreme temperatures.

Developing an explicit decision-making process upfront for how you will make that decision will help alleviate conflict and gridlock when you actually need to decide.