We still dislike hypocrites. It's a very American characteristic. We still like people who have ideas and who are willing to stand up for what they believe in. We're very forgiving of failures and very willing to give people a second and third chance if they mean to do better and are sorry for what they've done.

The title always comes last. What I really work hard on is the beginning. Where do you begin? In what tone do you begin? I almost have to have a scene in my mind.

You can make the argument that there's no such thing as the past. Nobody lived in the past. They lived in the present. It is their present, not our present, and they don't know how it's going to come out. They weren't just like we are because they lived in that very different time. You can't understand them if you don't understand how they perceived reality.

When you start to write, things begin to come into focus in a way they don't when you're not writing. It's a very good way to find out how much you don't know because you learn specifically what you need to know that you don't know at the moment by writing.

My strong feeling is that we must learn more about how we learn. I'm convinced that we learn by struggling to find the solution to a problem on our own with some guidance, but getting in and getting our hands dirty and working it.

Yes, this is a dangerous time. Yes, this is a time full of shadows and fear. But we have been through worse before and we have faced more difficult days before. We have shown courage and determination, and skillful and inventive and courageous and committed responses to crisis before.

A leader must look and act the part.