I use my experience, my failures, my successes, and help people stay focused.

When you're taking care of the customer, you can never do too much. And there is no wrong way... if it comes from the heart.

I love making people smile. I get so much energy through interacting and feeling like I've made a difference, a small difference.

My role is to coach, encourage, inspire, motivate, and help people.

A cookie store is a bad idea. Besides, the market research reports say America likes crispy cookies, not soft and chewy cookies like you make.

Small business in America is what fuels the American economy. We need more small business to assist us in creating a great nation and in creating more jobs. It's this frontier that is endless in terms of opportunity and potential.

Good enough never is. Set your standards so high that even the flaws are considered excellent.