My role is to coach, encourage, inspire, motivate, and help people.

I love to brainstorm. I like to mentor. When you're starting out, especially as an entrepreneur, you really don't know what you're doing. You go out there and you try so many things. The key in the process, to me, is that you keep trying and you never give up.

If you think you can, then you’re half way there. If you say, ‘I can’t,’ then you’re defeated.

When you're taking care of the customer, you can never do too much. And there is no wrong way... if it comes from the heart.

The important thing is not being afraid to take a chance.

There are people out there who want to say yes. That gave me confidence to keep asking.

I use nothing but the best ingredients. My cookies are always baked fresh. I price cookies so that you cannot make them at home for any less. And I still give cookies away.