I try to visit stores because it's important to meet the teams and to hear the comments of the salespeople.
Delphine ArnaultWhen you face a creative change at the house, you have to start a dialogue, and talk with the designer about how he envisions the brand to make sure that you're on the same page. It's the way the designers talk about the brand, and what they see, and their emotions, how they perceive the house.
Delphine Arnault