Obvious to you is amazing to others.

Don’t pursue business just for your own gain. Only answer the calls for help.

In the end, it's about what you want to be, not what you want to have.

When you make a company, you make a utopia. It's where you design your perfect world.

Instead of staying strong and working through when times are really tough, I usually quit this recipe for failure and start a whole new recipe. So if something is too challenging, I tend to chalk it up as not a good fit, and move on to something else.

If anybody ever called our number, it would be picked up in less than 2 rings with a friendly voice answering, CD Baby. From 7 am to 10 pm, there was always somebody to pick up a call in 2 rings. No voice mail system; no routing to different departments. We treated our customers like our best friends. You don't route your best friend's call to an automated system!

Are you helping people? Are they happy? Are you happy? Are you profitable? Isn't that enough?