Making a company is a great way to improve the world while improving yourself.

Success comes from persistently improving and inventing, not from persistently promoting what’s not working.

Making a company is a great way to improve the world while improving yourself.

It's only a little difficult to say no. You've got to believe that the work you're doing is ultimately more useful to the world.

Instead of staying strong and working through when times are really tough, I usually quit this recipe for failure and start a whole new recipe. So if something is too challenging, I tend to chalk it up as not a good fit, and move on to something else.

When you make a company, you make a utopia. It's where you design your perfect world.

If anybody ever called our number, it would be picked up in less than 2 rings with a friendly voice answering, CD Baby. From 7 am to 10 pm, there was always somebody to pick up a call in 2 rings. No voice mail system; no routing to different departments. We treated our customers like our best friends. You don't route your best friend's call to an automated system!