Customer service is the new marketing.

Let’s never forget that whatever brilliant ideas you have or hear, that the opposite may also be true.

When you make a business, you get to make a little universe where you control all the laws.

It was the first follower that transformed the lone nut into a leader.

Programming languages are like girlfriends: The new one is better because *you* are better.

The first follower is actually an underestimated form of leadership in itself. … The first follower is what transforms a lone nut into a leader.

If you're not saying 'Hell Yeah' about something, say 'No'.