Once in a rare while, somebody comes along who doesn't just raise the bar, they create an entirely new standard of measurement.

Apple is our mentor, Facebook is our enemy.

Don't always worry what your next line is going to be.

Managing by trying to be liked is the path to ruin.

When I was your age, we didn't have the Internet in our pants. We didn't even have the Internet not in our pants. That's how bad it was.

The way you build trust with your people is by being forthright and clear with them from day one. You may think people are fooled when you tell them what they want to hear. They are not fooled.

Successful businesses measure and count things. I think that's a safe assumption on top of which we can drop the following hypothesis: unsuccessful business either measure nothing, the wrong things, too many things, or finally, they measure the right things but they don't communicate the measurements efficiently.