The way you build trust with your people is by being forthright and clear with them from day one. You may think people are fooled when you tell them what they want to hear. They are not fooled.
Dick CostoloDon't always worry about what your next line is supposed to be. There is no script. Live your life. Be in this moment.
Dick CostoloWhen I was your age, we didn't have the Internet in our pants. We didn't even have the Internet not in our pants. That's how bad it was. I know I sound like my grandfather right now. We didn't have teeth! There were no questions marks, we just had words! What was I talking about? The Internet...Not only can you not plan the impact you're going to have, you often won't recognize it when you're having it.
Dick Costolo