There are things that we know, and there are things that we don't know. Then there are the things that we don't even know that we don't know. Those are the things that are the hardest.
Donald RumsfeldTest ideas in the marketplace. You learn from hearing a range of perspectives. Consultation helps engender the support decisions need to be successfully implemented.
Donald RumsfeldDon't be a bottleneck. If a matter is not a decision for the President or you, delegate it. Force responsibility down and out. Find problem areas, add structure and delegate. The pressure is to do the reverse. Resist it.
Donald Rumsfeld