Don't say 'the White House wants.' Buildings can't want.

If the staff lacks policy guidance against which to test decisions, their decisions will be random.

Strive to make proposed solutions as self-executing as possible. As the degree of discretion increases, so too does bureaucracy, delay, and expense.

Reduce the layers of management. They put distance between the top of an organization and the customers.

If there are people who yearn for the days when Saddam Hussein was in power, then I am not among them.

Plan backwards as well as forward. Set objectives and trace back to see how to achieve them. You may find that no path can get you there. Plan forward to see where your steps will take you, which may not be clear or intuitive.

When you're skiing, if you're not falling you're not trying.