Reduce the layers of management. They put distance between the top of an organization and the customers.

Certainty without power can be interesting, even amusing. Certainty with power can be dangerous.

It is the photographs that gives one the vivid realization of what actually took place. (On photographs from Abu Ghraib prison.)

Members of the U.S. House and the U.S. Senate are not there by accident. Each managed to get there for some reason. Learn what it was and you will know something important about them, about our country and about the American people.

It is worth reminding that being president is a tough job for anybody, and particularly so in the information age. There's such a glut of information. Anything a president says or does is picked up on the Internet or the 24/7 news media and criticized almost instantly. Leaders persuade through their words and as such their words need to be measured and well chosen. It is a tough job.

Don't automatically obey Presidential directives if you disagree or if you suspect he hasn't considered key aspects of the issue.

Make decisions about the President's personal security. He can overrule you, but don't ask him to be the one to counsel caution.