The ingenuity of the average worker is sufficient to outwit any system of controls devised by management.

Trust means "I know that you will not-deliberately or accidentally, consciously or unconsciously-take unfair advantage of me." It means "I can put my situation at the moment, my status and self-esteem in the group, our relationship, my job, my career, even my life in your hands with complete confidence."

Most teams aren't teams at all but merely collections of individual relationships with the boss. Each individual vying with the others for power, prestige and position.

An objective without a plan is a dream.

The ingenuity of the average worker is sufficient to outwit any system of controls devised by management.

Man lives by bread alone, when there is no bread.

Then it becomes necessary to get the field organisation to accept the help provided. This is normally the role of the Change Manager; to implement the change that no-one asked for or wants.