Our goal should be minimum standardization of human behavior.

An objective without a plan is a dream.

The ingenuity of the average worker is sufficient to outwit any system of controls devised by management.

Man is a wanting animal - as soon as one of his needs is satisfied, another appears in its place. This process is unending. It continues from birth to death.

Our goal should be minimum standardization of human behavior.

Then it becomes necessary to get the field organisation to accept the help provided. This is normally the role of the Change Manager; to implement the change that no-one asked for or wants.

Relationships is a growing part of life; not life growing apart.