The question, "When did you last listen to a poor person properly and try to understand what's going on inside their own experience?" enables you to connect.

You have a huge number of people who spend their time writing papers which show that migrants pay more to the country than they take out in benefits, and they say, "Why don't you approve of migration? Why don't you open up borders?" They're not able to empathize with how people feel about migration.

Often we're having an argument with something imaginary - a fixed idea of the "enemy" and the good. We need to get beyond that and actually develop a deep curiosity about people and systems and understand them better.

The magic formula is there is no magic formula.

In the end, that's a blind alley - we have to get back to being able to think on our feet and react.

The post-Second World War simple system of social democracy and organized labour has fragmented massively, but just because people aren't organized in workplace trade unions doesn't mean they aren't in associations with other people - work-based, place-based, culture-based, sport-based, faith-based - there's a bit of an old rainbow coalition argument.

There's a diversion between economic reality - integration, global village, everybody depending on everybody else - and cultural reality, which is people feeling invaded, undermined, threatened, wanting to have "stand-your-ground" legislation all over the place. It's alarming because at the moment, the fear is outweighing the benefits, and that's partially because the benefits have been so unequally distributed that lots of people don't feel better off. They feel threatened, angry and despairing.