Traditional thinking is all about "what is" Future thinking will also need to be about what can be.

A question is a polite way of demanding something.

We may have a perfectly adequate way of doing something, but that does not mean there cannot be a better way. So we set out to find an alternative way. This is the basis of any improvement that is not fault correction or problem solving.

A memory is what is left when something happens and does not completely unhappen.

There is no doubt that creativity is the most important human resource of all. Without creativity, there would be no progress, and we would be forever repeating the same patterns.

We need creativity in order to break free from the temporary structures that have been set up by a particular sequence of experience.

Analysis is simplifying, breaking down things into parts, picking out strands and elements. Analysis is comparing unknown things with things that are known. Analysis also involves picking out relationships and putting them back together as a whole.