Most executives, many scientists, and almost all business school graduates believe that if you analyze data, this will give you new ideas. Unfortunately, this belief is totally wrong. The mind can only see what it is prepared to see.

Maybe the social value of truth is as a destination - so long as we do not assume we have arrived there.

Thinking is the ultimate human resource. Yet we can never be satisfied with our most important skill. No matter how good we become, we should always want to be better

We do not make very full value of the opportunities provided by technology because we prefer critical to constructive thinking, argument to design.

A memory is what is left when something happens and does not completely unhappen.

An expert is someone who has succeeded in making decisions and judgements simpler through knowing what to pay attention to and what to ignore.

Although feelings are not supposed to intrude on business discussions, they do anyway - we just disguise them as logic.