The Church has its problems, but the older I get, the more comfort I find there.

What is urgent will always take precedence over what is important.

It is better to have enough ideas for some of them to be wrong, than to be always right by having no ideas at all.

The analysis of data will not by itself produce new ideas.

Unfortunately, our existing traditional thinking habits insist that you must attack something and show it to be bad before you can suggest a change. It is more difficult to acknowledge that something is excellent and then to ask for change because although it is excellent, it is not enough.

The image that concerns most people is the reflection they see in other people's minds.

Companies that solely focus on competition will ultimately die. Those that focus on value creation will thrive.