The essence of cross-cultural communication has more to do with releasing responses than with sending messages. It is more important to release the right response than to send the right message.

Culture hides more than it reveals, and strangely enough what it hides, it hides most effectively from its own participants.

The drive to learn is as strong as the sexual drive. It begins earlier and lasts longer

By their very nature bureaucracies have no conscience, no memory, and no mind.

When Western people train the mind, the focus is generally on the left hemisphere of the cortex, which is the portion of the brainthat is concerned with words and numbers. We enhance the logical, bounded, linear functions of the mind. In the East, exercises of this sort are for the purpose of getting in tune with the unconscious--to get rid of boundaries, not to create them.

Each organism, no matter how simple or complex, has around it a sacred bubble of space, a bit of mobile territoriality which only a few other organisms are allowed to penetrate and then only for short periods of time.

The essence of cross-cultural communication has more to do with releasing responses than with sending messages. It is more important to release the right response than to send the right message.