The minimum we should hope for with any display technology is that it should do no harm.

My father worked for governments all his life as an engineer and public works director.

If there is a well thought-out design standard, it should be followed. In practice, great design comes from great designers. That is empirically the case. If a great designer did a first-rate standard, that model should be followed. Great design is not democratic; it comes from great designers. If the standard is lousy, then develop another standard.

Here's the general theory: To clarify, add detail. Imagine that. To clarify, add detail. And clutter and overload are not an attribute of information, they are failures of design. If the information is in chaos, don't start throwing out information, instead fix the design.

It is not how much empty space there is, but rather how it is used. It is not how much information there is, but rather how effectively it is arranged.

A practical part of my teaching is to provide demonstrative, hands-on experiences.

My idea here is that, inasmuch as certain cognitive tasks and principles are tied to nature's laws, these tasks and principles are indifferent to language, culture, gender, or the particular mode of information that is provided.